CLEARVIEW FX LIMITED PRIVACY POLICY

1. Information About Us:
Clearview FX Limited. Registered in England under company number 12148723. Registered address: 70 Mark Lane, London, EC3R 7NQ Data
Protection Officer: Richard King. Email address: admin@clearviewfx.co.uk. Telephone number: 0203 9879876. Postal address: 70 Mark Lane, London, EC3R 7NQ.

Clearview FX Limited complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant data protection legislation applicable to the processing of your personal data.

2. What Is Personal Data?
Personal data is, in simple terms, any information about you that enables you to be identified. It covers obvious information such as your name and contact details, but also includes identification numbers, electronic location data, and other online identifiers.

3. What Personal Data Do You Collect and How?
We may collect and hold some or all of the personal and non-personal data set out below using various methods.

Data Collected:

• Identity information including name, title, date of birth, gender.
• Contact information including telephone number, email address.
• Proof of identity documents (e.g. passport, driving licence, utility bill, marriage certificate) to satisfy Know Your Customer (KYC) checks.
• Payment information including bank account details, card details.
• Business information including name of business, employee details, area of business.
• Beneficiary details (personal details of your payees) – by providing this, you confirm you have obtained the payee’s consent for their personal data to be processed by us in accordance with this Notice.
• Transaction details, including geographic location of origin.

How We Collect the Data:

• When you visit our website.
• When you enquire about our services or open an account online, by phone, by post, or in person.
• When you request our services.
• When you exchange or transfer currency with us.
• When you enter competitions or take up promotional offers.
• When you sign up for newsletters or other marketing.
• When you register for webinars.
• When you give third-party permission to share your personal data (e.g., Referring Partners).
• When you contact us to report a problem or make a complaint.
• When corresponding with Clearview FX employees or representatives.

4. What Are My Rights?
You have the following rights under Data Protection Legislation:

• The right to be informed about our collection and use of your personal data.
• The right to access the personal data we hold about you.
• The right to have your personal data rectified if it is inaccurate or incomplete.
• The right to be forgotten (ask for your personal data to be deleted).
• The right to restrict the processing of your personal data.
• The right to object to the use of your personal data.
• The right to withdraw consent.
• The right to data portability.

We adhere to the principles of data protection, including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, confidentiality and accountability.

For more information or to exercise your rights, please contact us using the details provided in this Notice. Further guidance can be obtained from the Information Commissioner’s Office (ICO) or your local Citizens Advice Bureau.

5. How Do You Use My Personal Data?
We will only process your personal data when we have a lawful basis for doing so.
These include:

Where consent is required, we use clear and affirmative consent mechanisms, and we retain records of that consent to demonstrate compliance.

6. How Long Will You Keep My Personal Data?
We retain your personal data for as long as necessary to meet legal and regulatory obligations, typically five years from the end of your relationship with us, unless a longer retention period is required by law.

• Inactive Accounts: If inactive for two years, we’ll contact you to ask if you want to keep it open.
• Closed Accounts: After closure, data is retained for legal obligations and then anonymised, secured, or deleted unless another lawful basis applies.

7. How and Where Do You Store or Transfer My Personal Data?
We store your personal data in the UK, ensuring full compliance with UK Data Protection Legislation.

In cases of international transfers (outside the UK/EEA), we use approved contracts or mechanisms such as adequacy decisions or standard contractual clauses to maintain data protection standards.

We implement robust security measures including:

• Restricted access to personal data.
• Confidentiality agreements for employees, contractors, and agents.

Breach detection and reporting processes, including notification to you or the ICO where legally required.

Where personal data is shared with third parties, we require them to adhere to contractual obligations that ensure your personal data is only processed for specified, lawful purposes, consistent with this Privacy Notice and applicable data protection laws.

8. Do You Share My Personal Data? We may share your personal data with:

9. Third-party service providers such as:

• Auditors, legal advisers, consultants.
• Banks facilitating transactions.
• Website/database/IT system support providers.
• Marketing and survey service providers.
• Customer review collection services.

10. Public Authorities & Regulatory Bodies, if legally required.

11. Referring Partners: Where you have been referred to Clearview FX by a third party, we may share relevant data with that partner (e.g, trading activity) for tracking referrals or commissions.

12. Other Third Parties (with your consent): For direct marketing purposes or competition/prize draw administration.
In the event of a business sale, we may disclose personal data to potential purchasers as part of due diligence (based on our legitimate interests).

A full list of our third-party service providers and the jurisdictions in which they operate is available upon request. We conduct appropriate due diligence and require contractual safeguards to ensure compliance with applicable Data Protection legislation.

Some links on our website may lead to third-party sites. These will have their own privacy policies, which you should review.

13. Data Processing Records:
We maintain internal Records of Processing Activities (Data Processing Registers) as required under applicable Data Protection legislation.

14. Data Protection Impact Assessments (DPIAs):
We conduct Data Protection Impact Assessments (DPIAs) where processing activities are likely to result in high risk to individuals’ rights and freedoms, ensuring appropriate mitigating actions are taken.

15. Data Breach Notification and Incident Response Plan:
We have in place a formal Incident Response Plan that outlines procedures for containment, investigation, assessment, mitigation, and notification in the event of a data breach.

Where a breach of your personal data is likely to result in a high risk to your rights and freedoms, we will inform you without undue delay, providing details of the breach, its likely consequences, and measures taken to address it. We will also notify the Information Commissioner’s Office (ICO) within 72 hours, where legally required.

16. How Can I Access My Personal Data?
You may request a copy of your personal data by submitting a Subject Access Request (SAR) in writing to the contact details below.
We typically respond within one month unless the request is complex, in which case we may extend this by up to two additional months, informing you accordingly.

17. How Do I Contact You?
For any queries or requests regarding your personal data, contact: Email: admin@clearviewfx.co.uk Telephone: 0203 9879876 Postal Address: 70 Mark Lane, London, EC3R 7NQ

18. Changes to this Privacy Notice:
We may update this Privacy Notice from time to time to reflect changes in legal or business requirements. The latest version will always be available on our website.

Last updated: June 2025